Privacy Policy

Last updated: May 20, 2025

1. Introduction

Velvet Auto Wash Club ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for our services
  • Schedule appointments
  • Contact us for support
  • Subscribe to our newsletter

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

  • IP address
  • Browser type
  • Operating system
  • Pages visited
  • Time and date of visits

3. GDPR Compliance

As a company operating in Switzerland and serving European customers, we comply with the General Data Protection Regulation (GDPR). Under GDPR, you have the following rights:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to data portability
  • Right to object to processing
  • Right to restrict processing

4. Cookie Policy

We use cookies and similar tracking technologies to track activity on our website and store certain information. The types of cookies we use include:

  • Essential Cookies: Required for the website to function properly
  • Performance Cookies: Help us understand how visitors interact with our website
  • Functionality Cookies: Remember your preferences and settings
  • Targeting Cookies: Used to deliver relevant advertisements

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

7. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

  • Email: info@velvetautowc.com
  • Phone: +41 44 524 21 42
  • Address: Seefeldstrasse 45, 8008 Zurich, Switzerland